HP Envy 17 Broken Screw Fitting on Case Near Left Hinge

[makhair]

I also have the same problem, I have had the laptop for just over 2 years but around 6 months ago the screw from the back case near the left hinge fell out.  I have tried to replacing the screw but none of the screw's seem to reach/screw on.

now my screen iscontinuesly bent and the hung sems to be geting more loose as time passes.

Please can somebody let me know if and what the solution to this may be.

[Duane_D]

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

[Duane_D]

Hello, Thank you for your posting. to help with the quality of assistance given, I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.

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