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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello David, 

 

Thanks for your quick reply. I tried the code you sent me, it s not working. Please help!

 

Regards,

HP Recommended

Hi,

 

In that case, restart the notebook and make sure that the 'halt code' you've posted is correct.

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended

Hi David,

 

Don't mind! The provided pass is working fine, it was a keyboard issue. Thank you very much.

 

Regards,

 

HP Recommended

Hi,

 

You're welcome and good to hear it's Ok :generic:

 

All the best,

 

DP-K

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Windows Insider MVP

HP Recommended

Hi,

 

I have the same problem. The Halt Code is 85622912. It's an Envy X2, with a serial number of 4CN315B62Q. 

 

Thanks in advance 🙂

 

CR 

HP Recommended

@cr1272 

 

Enter:      30780334

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

Thanks David.

 

That's the same code that I got last year when I had the same issue with the same laptop. It didn't work that time, so I don't expect it will work this time either.

 

I'll have to restore the bios again I think!

 

Thanks anyway!

HP Recommended

Hi,

 

If it worked before, then it's probably the easiest option - I've seen this before with a few X2 models and in a couple of cases, the code works if entered with another keyboard.

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

Like, attach a USB keyboard?

HP Recommended

Hi,

 

Yes, it's worth a try - it worked on a split 13t.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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