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- HP Error 601 Battery and Error 502 CMOS

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01-25-2015 08:48 PM
HP dv7-3065dx Entertainment Notebook. Win 7.
HP battery alert system detected battery capacity to be very low error 601 (internal battery). So I changed the cell to a new CR 2032 battery. Showed the same error. I changed to another new CR2032 battery. The second time I did this I had a new 502 CMOS error along with the 601 error. My clock reverted back to 2009, I lost some of the icons on the lower right, and my wireless internet disappeared.
Now I have two things that need to be fixed.
I turned on, immediately hti ESC, hit system diag. F2, Battery Test:
Battery Test Primary FAILED (on the first battery I put in, didn't check on the second)
Control - Device Mgr. - HP - Batteries - Microsoft AC Adapter, Microsoft ACPI Compliant Control Method Battery, and Microsoft Composit Battery all show that they work.
System CMOS/realtime clock says its working.
Microsoft System Mgmt. - BIOS Driver v. 6.1.7601.17514 from 6/21/2006 says it's the latest version.
I've manually updated my clock. I'll figure out the wireless and icons later I guess. Just need to know what to do about the errors.
Solved! Go to Solution.
Accepted Solutions
01-26-2015 02:43 PM
SG.
Your correct you need to replace the MAIN battery.
Like I have said many other times.
That error is so misleading HP should have never used INTERNAL.
Replace the MAIN battery and you will be good to go.
REO
01-26-2015 01:34 PM
Thank you. So you mean that even though it says it's the internal battery its really the external battery?
I left my computer hooked up to the power supply last night and today all try icons and wifi are back where they are suppose to be. I restarted and CMOS error is no longer coming up. Looks like all is well on that front. Still getting battery error.
01-26-2015 02:08 PM
SG.
Sorry should have made myself clear.
Power down laptop.
Turn laptop over and remove the MAIN battery.
The one you removed is the BIOS/RTC battery.
The "502" error just means that the BIOS lost power and reset to default settings.
Turn laptop upright and power on.
The "601" error should be gone.
Let us know.
REO
01-26-2015 02:43 PM
SG.
Your correct you need to replace the MAIN battery.
Like I have said many other times.
That error is so misleading HP should have never used INTERNAL.
Replace the MAIN battery and you will be good to go.
REO
