HP HDD Self Test freezes on quick test at 10%

[johncross85]

Hello,

When I start up my HP 2510p I get a message saying I should run HP HDD Self Test or press F1 to skip. When I run the test it very quickly goes to 10% in Test 1 (quick test) and then goes no further. I have left it for over an hour on 2 occasions and on both it remains stuck at 10%.

If I hit ESC to quit, it says it is cancelling and then goes back to the test, stuck at 10%. If I hit ESC a second time it beeps and does nothing.

If I hit F1 to skip the test, Windows (Vista Business) appears to boot and operate fine.

I have tried updating the BIOS but I still experience the same problem with the HDD Self Test. I am aware that it could be that my hard drive is beginning to fail but as the thing I would use to test whether it is failing (ie HP HDD Self Test) doesn't appear to work, I am not too keen on going out and buying a new hard drive just yet.

Is there a known issue with HP HDD Self Test makes it freeze like this? What else could be going on?

Thanks!

john

[niewiadowsky]

Normally HP HDD Selft Test works fine, but information stored in S.M.A.R.T tells that your HDD is going to fail.

[Daniel_Potyrala]

Hi,
For sure it will be good to test HDD with manufacter software.
In below guide you will find all informations how you may do this:
How to test RAM and HDD (Hard Drive).

If it's corrupted then please and your laptop is still under warranty then please contact with HP.

How to do it all informations here (just choose Your country).

They will send you new one for free.

[amr1994]

What is HDD comprehensive test ?

[Daniel_Potyrala]

@amr1994

Hi,

This is a very old thread, so this information may be outdated to you.
Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)