-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- HP J070CA - Windows 8.1 - Validity Fingerprint Reader

Create an account on the HP Community to personalize your profile and ask a question

11-14-2013 04:59 PM
I installed the Validity software from http://www.validityinc.com/software/hp/wbf.php on Windows 7. I had to clear and re-enrol my fingers but it works fine. YAY
Hope this helps someone
11-17-2013 09:26 AM
I had the same problem and I solved it today 🙂
Just go to http://www.validityinc.com/software/hp/wbf.php
download the driver, you will see WBF next to driver name, reboot..
check sign-in options again and you will see finger print option available ..
I hope the above works..
cheers..
11-19-2013 01:30 PM
Frederich,
For HP ENVY 17-j070ca Notebook:
sp63418 Validity Fingerprint Sensor V4.5.228.0 Win 8.1
Make sure you have your latest Windows Update installed -- apparently there has been a delay for some folks in getting all the windows updates needed to handle the native windows fingerprint logon.
After you update / install the Driver,
Shut down the system using the following to make sure you boot with a clean kernel.
Complete Shutdown (no hibernate)
- Close all programs
- Open a Command Prompt window and type the following command:
Shutdown /s /t 0
3. Boot the system and log in
==========================================================================================
Click the Kudos Star!
It is a great way to say “Thank You”!
11-19-2013 01:44 PM
Driver installed, system shutted down using your command line, then booted up.
In Device Manager: latest driver is installed, no problem. Fingerprint reader is recognized like always.
Control Panel: i do not see any "Biometrics Device"
Sign-in options: Fingerprint is disabled.
I'm tired of this problem! lol
11-19-2013
02:18 PM
- last edited on
02-24-2017
12:09 PM
by
OscarFuentes
Frederich,
I am beginning to hate your computer from long distance. Smiling.
- I assume you are saying that you cannot find the BIOMETRICs in the Device Manager.
Windows key + X > M (opens the Device Manager)
The Device Manager can only manage those hardware devices it can "see".
SideBar:
Make sure you keep your Restore Points updated so you can always back out of whatever you do.
==========================================================================================
I am losing track -- have you looked at the BIOS?
Option 1
Enable biometric support
- Press the Power button to start the computer, and press the F10 key to open the BIOS setup utility.
- Under System Configuration , look for a Biometric Device option; if it exists, enable it.
- Press F10 to save this setting and restart the computer.
===========================================================================================
Option 2
If the BIOS is not able to adjust the biometric option, then there might be something else in the BIOS that is "not set standard". Yes, now we are stretching for straws.
Perform the Hard ResetComplete the "no hibernate" shutdown- As soon as you power on the notebook, repeatedly click the ESC key to bring up the Startup Menu
- Select F10 to launch the BIOS menu
- Depending on your BIOS, you will click F5 or F9 to load the default settings – then use the arrow keys to Select “Yes” and then click “Enter”
- Press F10 to save the Settings – then use the arrow keys to Select “Yes” and click “Enter”
Something is still missing. You do have an "odd ball" fingerprint device, but it there is a Windows 8.1 driver for it so it makes sense that it should work. Drivers are certified by testing them against the particluar OS.
========================================================================================
I am wondering if Windows 8.1 would put up with you using the "Native" logon driver. This driver is not listed as supported on your computer -- but your own driver does not seem to be supported, so there is room for "flying fishes" at this point.
Windows 7, 8, and 8.1 WBF Software for Validity Sensors
==========================================================================================
Click the Kudos Star!
It is a great way to say “Thank You” for the help.


- Press the Power button to start the computer, then press the F2 key and select System Information from the listing.The BIOS version is displayed.
- Note the current BIOS version.
- Open a web browser and go to hp.com .
- Select Support & Drivers , and enter your product number .
- Select the operating system currently on the computer, scroll down, and then expand BIOS .The latest BIOS version download is listed.
- If the BIOS available on the web site is a later version, download and install it. See Updating the BIOS for instructions.
Enable biometric support
- Press the Power button to start the computer, and press the F10 key to open the BIOS setup utility.
- Under System Configuration , look for a Biometric Device option; if it exists, enable it.
- Press F10 to save this setting and restart the computer.
11-19-2013 02:27 PM
I can see BIOMETRICS DEVICE in the Device Manager
I just can't see it on the Control Panel, like this:
http://www.itechtalk.com/picture.php?albumid=428&pictureid=2566
Once I am able to show this option I may be able to make it work!
There's nothing in the BIOS of this computer. Nothing we can change, except boot sequence.
11-19-2013 02:34 PM
http://www.validityinc.com/software/hp/wbf.php
11-19-2013 02:37 PM
11-19-2013 03:01 PM
Frederich,
Well, that Windows driver for the fingeprinter was not for your system, so the FMA driver is no loss. The driver is for business model notebooks (at least as my last check).
OK.. I can see what you mean about the Biometric setting in the Control Panel. Will look around.
- Can you get to this setting from the Start Screen?
Start Screen > type anywhere "biometric" > Settings > look for "Change Biometric settings"
There is another "setting" on that list, too. If you have this, it may be a "doorway" in.
"Use your fingerprint with windows"
========================================================================================
Stubborn machine.
Click the Kudos Star!
It is a great way to say “Thank You” for the help.
