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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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@Zahorak

 

Please try e9l13f7q9u

 

This is case sensitive. The third character us lower case "L"

I am an HP employee.

Regards,
Vidya

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I too have not use my mini laptop and i dont remember my password please help

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@TG21

Please try any incorrect password thrice. This generates a halt code. Please provide the halt code.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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i did and it doesnt give me a halt code it just shows

"the user name or password is incorrect "

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I tried and it does not show a halt code
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@TG21

 

I think you are looking for Windows password but not BIOS password. There are many ways to reset the windows password. The following link with help you with one way:

http://www.youtube.com/watch?v=Qbdi120oOas

 

Alternate methods are suggested in the below link:

http://forums.windowsitpro.com/forums/aft/97715

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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ok I will try thanks
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I have the same problem my s/n is {Private Information Removed}
Thanks for the halp in advance. 

HP Recommended

Crash try.

 

e9lofxvd5r   or   e9lofxvd54

 

Third letter lowercase L.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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cool, thank you it worked. 

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