• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ProBook 4540S
Microsoft Windows 10 (64-bit)

Здравствуйте.
У меня HP ProBook 4540S, я установил на его Windows 10 Pro x64 1903. После установки системы, я установил все драйвера и драйвер HP Mobile Data Protection Sensor выдает Code 48, и я ни как не могу это исправить. Не могли бы вы подсказать как это исправить?
Заранее благодарю Вас. Жду вашего ответа.

 

_______________________________________________

 

Hello.
I have an HP ProBook 4540S, I installed Windows 10 Pro x64 1903 on it. After installing the system, I installed all the drivers and the HP Mobile Data Protection Sensor driver generates Code 48, and I can’t fix it. Could you tell me how to fix this?
Thank you in advance. Waiting for your reply.

1 REPLY 1
HP Recommended

Hi:

 

The W10 driver doesn't work on the HP Mobile Data Protection Sensor hardware revision your notebook has.

 

You need to manually install the Windows XP 64 bit driver from the support page...

 

Start by deleting the W10 driver, and software again.

Try and get back to where the accelerometer is listed as an unknown device.

Download and save this driver but do not run it.

https://ftp.hp.com/pub/softpaq/sp58001-58500/sp58201.exe

Download and install this free file utility. The 2nd file at the top of the page is for 64 bit.

https://www.7-zip.org/

After you install 7-zip, right click on the XP 3D driveguard driver file you saved.

Select 7-Zip from the list of items on the menu.

Have 7-Zip Extract to: and let it extract the file into its folder name (sp58201).

After the driver folder is created, go to the device manager, click on the problem accelerometer device needing the driver.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and browse to the driver folder that 7-Zip created.

Make sure the Include subfolders box is checked, and the driver should install.

 

Then restart the PC and the error message should be gone.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.