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HP PAVILION 5500U
Microsoft Windows 7 (64-bit)

PLS HELP I BOUGHT HP PAVILION 5500U WITH WINDOW 8..

I DECIDED TO INSTALL WINDOW 7 SINCE I WAS UNABLE TO INSTALL SOME PROGRAMS ..

AFTER THE INSTALLATION OF ULTIMATE 64BIT ..

ETHERNET AND WIFI DRIVERS WASNT INSTALLED, I TRIED SEVERAL DRIVERS AND SEVERAL RESEACH BUT NO AVAIL ..PLS HELP SINCE I NEED THE WIFI TO CONNECT MY PRINTER ...

I INSTALL WINDOW 8 AGAIN , ETHERNET CAME BUT WIFI DRIVERS COULDNT ...PLS HELP ME

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi:

 

You should be able to use the W7 x64 drivers and software from the 17t-f000 except the BIOS and firmware files.

 

http://h22207.www2.hp.com/us-en/drivers/selfservice/hp-pavilion-17-f000-notebook-pc-series/6936220/m...

 

To install the graphics, you have to install the Intel chipset installation utility first and reboot.

 

Then install the Intel HD graphics driver and reboot.

 

Then install the Nvidia HD graphics driver and reboot.

 

You need these drivers for the wireless and bluetooth adapters based on the info you provided.

 

Broadcom Wireless LAN Driver

 

File name: sp69014.exe

 

Broadcom Bluetooth 4.0 Driver and Software

 

File name: sp66402.exe

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

I cannot find that model number.

 

Please post the product number so I can find the product information page for your model.

 

Then I will see what hardware it has and try and find where to get W7 drivers for the hardware your PC has.

 

The product number should be on the same sticker as the serial number.

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YES PLS THE MODEL NUMBER I TRIED TO SEARCH FOR IT BUT IT WASNT WRITTEN AT THE BACK OF THE PC .I TYPE (MSINFO32) TO FIND THE MODEL NUMBER BUT I WAS SURPRISE I ONLY FIND ( HP PIVILION CORE 17 5500U ......

 

I SERIOUSLY IN TROUBLE BECAUSE I STALLED WINDOW 8 BACK BUT MY SISTER SAYS SHE WANTS WINDOW 7 AND EVEN WITH THE WINDOW 8 , THE WIFI...AND THE BLUETOOTH DRIVERS WASNT INSTALLED...IF I CAN GET THE DRIVERS FOR WINDOW 7 I WILL INSTALLED IT BACK.......BUT I HV TO FIND THE MODEL NUMBER FIRST 

HP Recommended

OK.

 

Well, without the model number there isn't much I can do.

 

I can give you the link to the wifi and bluetooth drivers if you do the following steps to post the hardware ID for the wireless card, so I can figure out what model wireless card the notebook has...

 

To find the hardware ID, go to the device manager and click on the device labeled Network Controller.

 

Then click on the Details tab at the top of the Network Controller window.

 

Now you see a Property drop down list and it is defaulted to Device Description.

 

Drop down on that list and select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

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I FIND MY HP PAVILION 55OOU MODEL NUMBER ....

 

MODEL : I7 -1210NG 

 

I ALSO FOUND 

 

S/N: (Personal information removed by Moderator)

 

 

CONTAINS BROADCOM RADIO....

 

- MODEL : BCM943142HM

 

 

CONTAINS FCC   ID : QDS-BRCM1063

 

IC : 4324A-BRCM1063

 

REV: 2297-120

 

PCID : 0973120000405F10000620180

 

 

HOPE TO HEAR FROM YOU SOON.....WINDOW 7 ULTIMATE 64BIT ....THANKS 

 

P/N : L2V25EA#ABD

HP Recommended

Hi:

 

You should be able to use the W7 x64 drivers and software from the 17t-f000 except the BIOS and firmware files.

 

http://h22207.www2.hp.com/us-en/drivers/selfservice/hp-pavilion-17-f000-notebook-pc-series/6936220/m...

 

To install the graphics, you have to install the Intel chipset installation utility first and reboot.

 

Then install the Intel HD graphics driver and reboot.

 

Then install the Nvidia HD graphics driver and reboot.

 

You need these drivers for the wireless and bluetooth adapters based on the info you provided.

 

Broadcom Wireless LAN Driver

 

File name: sp69014.exe

 

Broadcom Bluetooth 4.0 Driver and Software

 

File name: sp66402.exe

HP Recommended

THANKS ALOT....ALL THE DRIVERS YOU GAVE TO ME WORKS...THANKS AND GOD BLESS AND YOUR FAMILY YOU

 

 

 

IT LEFT WITH ETHERNET DRIVERS........THANK YOU

HP Recommended

You're very welcome.

 

God Bless you and your family too!

 

If the ethernet driver from the model I posted for you didn't work...this one... File name: sp67268.exe

 

Download and install the second driver on the list at the link below:

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

 

HP Recommended

THE ETHERNET IS WORKING NOW ...I HV BEEN SLEEPING A SLEEPLESS NIGHT BUT U SAVE MY LIFE....GOD BLESS U ABOUNDANTLY......UR SALARY SHOILD BE INCREASE BY ONE HUNDRED PERCENT...THANK U VERY MUCH.....AM A HAPPY MAN NOW

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Now you can get a good night's sleep.   :generic:

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