HP Pavilion 15-n203ed high APU/CPU temperatures

[TdeW]

Hey,

I recently got the HP Pavilion 15-n203ed, I installed Speccy to see if the temperatures were good and saw that my APU/CPU temperature was going between 100-120 degrees Celcius on the High Performance preset while the other components are between 30-70 degrees Celcius depending on the load.

I later checked while not having it charged and the APU/CPU temperature was 80-95 degrees Celcius.

I also tried checking it with HWMonitor, as HP recommends, and it still reports the same temperatures.

Is this something to be worried about or is this normal/ to be expected?

Here is a screenshot from HWMonitor:

Here is a screenshots of the temperatures after playing a game of Counter Strike: Global Offensive @ medium settings +/-60fps while being connected to the charger:

As you can see it reached up to 119 degrees Celcius, please don't tell me that this is normal.

[Futoji]

Hello TdeW, welcome to the HP Forums.

I see that you're concerned about the temperatures that you're seeing with the notebook and with good reason too. It shouldn't be getting that hot. I will do what I can to assist you on this issue.

I'd recommend starting with this document:
    Reducing Heat Inside the PC to Prevent Overheating.
Make sure to complete every step and to utilize any sub-documents it provides you.

Let me know how everything goes.
Thank you for posting on the HP Forums.

[TdeW]

Thanks for the answer, I'm not sure though if it will help since the laptop is only a couple of weeks old.

I will try to contact the store where I bought it from and see if I can get a new one.

I'm going to give the hardware test a try tommorow.

Edit: Ran all the tests, including the UEFI ones and everything passed.

[Saed123]

i think it is HP Pavilion's behavior so always keep a distance between the ground and the laptop and get cooling fan

i wouldn't recomend this laptop as it gets high cpu usage and temp with out nothing

if you search for normal cpu temp you could get maxium to 60-50 C  while this laptop goes up to 80 C