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Basically I need the drivers for PCI Device and there is an unknown thing im unsure on. If anyone can help me I would greatly
appreciate it.
Hardware Ids:
PCI Device:
PCI\VEN_10EC&DEV_5229&SUBSYS_1849103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1849103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00
Unknown Device:
ACPI\HPQ0004
*HPQ0004
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Lets start with you helping us by identifying your notebook completely.
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years. It is difficult to help you if we don't know which specific model you own..
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2:
Remove the battery and look in the compartment where the battery was installed. You should see a Service tag with printed part number and a product name. Please post the p/n (with all alphanumeric characters here). If you live outside of North America, it helps us if you post the country of purchase. Also post the installed CPU type. (AMD or Intel)
Don't forget to post the name of the installed operating system if you haven't already done that.
the PCI\VEN device is a Realtek PCIe Card Reader (multimedia memory card). The driver is located at the web support portal for your notebook in the download section. You didn't identify your notebook nor the OS, so i can't provide a link to the driver at the moment.
The ACPI\HPQ0004 device is ProtectSmart Hard drive protection
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
Lets start with you helping us by identifying your notebook completely.
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years. It is difficult to help you if we don't know which specific model you own..
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2:
Remove the battery and look in the compartment where the battery was installed. You should see a Service tag with printed part number and a product name. Please post the p/n (with all alphanumeric characters here). If you live outside of North America, it helps us if you post the country of purchase. Also post the installed CPU type. (AMD or Intel)
Don't forget to post the name of the installed operating system if you haven't already done that.
the PCI\VEN device is a Realtek PCIe Card Reader (multimedia memory card). The driver is located at the web support portal for your notebook in the download section. You didn't identify your notebook nor the OS, so i can't provide a link to the driver at the moment.
The ACPI\HPQ0004 device is ProtectSmart Hard drive protection
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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HP Recommended
HP Recommended
The Realtek RT5229 driver is at Realtek. Choose the appropriate OS and device from the Windows device driver list.
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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HP Recommended
HP Recommended
Did the updated link in my first post correct the unknown device driver issue?
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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HP Recommended
You are very welcome. 🙂
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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