-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- HP Pavilion IDT HD Audio driver and Intel(R) Display Audio -...

Create an account on the HP Community to personalize your profile and ask a question

11-02-2015 12:15 PM
Hi, After a recent update from windows 10 I am losing sound through my HDMI connection on my laptop to my Sony HDMI reciever. It still comes out of the laptop speakers, but not through the HDMI connection. In device manager it shows a yellow exclamation mark by the Intel(R) Display Audio. I am not sure if it is the IDT HD Audio or the Intel(R) Display driver that is having a problem. Will there be an update for the IDT HD Driver for my Laptop? also my SRS Premium sound has stopped. Is that also available as a download?
All I get when I look for drivers from HP is " The driver may be available from Windows 10"
Thanks in advance for any help.
Pavilion g6-1344sa Notebook
Windows 10 64bit Upgrade
Solved! Go to Solution.
Accepted Solutions
11-02-2015 02:29 PM
mikedrumer
please install the Frameworks fot the driver support
control Panel > Turn Windows Feature on net. 3.5 an 4.6
reboot
Install the Intel® Chipset Device Software setupchipset.exe
reboot
Uninstall the Intel HD and AMD drivers
Install the new Intel HD 3000 Driver
reboot
Install the new AMD driver
reboot
Uninstall the IDT driver reboot install the new driver
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
11-02-2015 02:29 PM
mikedrumer
please install the Frameworks fot the driver support
control Panel > Turn Windows Feature on net. 3.5 an 4.6
reboot
Install the Intel® Chipset Device Software setupchipset.exe
reboot
Uninstall the Intel HD and AMD drivers
Install the new Intel HD 3000 Driver
reboot
Install the new AMD driver
reboot
Uninstall the IDT driver reboot install the new driver
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
11-17-2015 08:14 AM
Thanks for your help, it worked!
The reboot after every step is really important, and I tried different drivers before this one but they did not work.
Sorry for the delay in posting but my laptop keyboard decided to fail, so had to order a new one and repair it first.
