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05-14-2014 01:03 PM
preferred windows 7 to windows 8 and now usb 3.0 ports are inop - any suggestions
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Accepted Solutions
05-14-2014 02:51 PM
AMD USB 3.0 driver:
Realtek Card Reader:
Download the third AMD Chipset driver from this link for the SMBus:
http://support.amd.com/en-us/download/chipset?os=Windows
You might want to do that one first as it will also contain the USB 3.0 driver.
if this is "the Answer" please click "Accept as Solution" to help others find it.
05-14-2014 01:18 PM
So you installed Windows 7 without having drivers ready to go. The problem is that Windows 8 supports USB 3.0 natively while Windows 7 requires a driver for the usb 3.0 chip. So we cannot just look at the Windows 8 driver page and find the USB 3.0 chipset you are using. Can you go into the Device Manager and find a usb device with an exclamation point or other error and post the Device ID? That way we can find the right driver for you. And did you install 32 or 64 bit Windows 7 on it?
05-14-2014 02:40 PM
Windows 7 Enterprise 32 bit
PCI Device
PCI\VEN_10EC&DEV_5229&SUBSYS_193B103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_193B103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00
SM Bus Controller
PCI\VEN_1022&DEV_780B&SUBSYS_193B103C&REV_14
PCI\VEN_1022&DEV_780B&SUBSYS_193B103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05
Universal Serial Bus (USB) Controller
PCI\VEN_1022&DEV_7812&SUBSYS_193B103C&REV_03
PCI\VEN_1022&DEV_7812&SUBSYS_193B103C
PCI\VEN_1022&DEV_7812&CC_0C0330
PCI\VEN_1022&DEV_7812&CC_0C03
all have exclamation point
thank you
05-14-2014 02:51 PM
AMD USB 3.0 driver:
Realtek Card Reader:
Download the third AMD Chipset driver from this link for the SMBus:
http://support.amd.com/en-us/download/chipset?os=Windows
You might want to do that one first as it will also contain the USB 3.0 driver.
if this is "the Answer" please click "Accept as Solution" to help others find it.
