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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-13-2016 02:06 PM

HP Recommended
Product: HP Pavilion dv6-6c10us
Operating System: Microsoft Windows 7 (64-bit)

hey i just restored my computer a few months ago and i noticed my bluetooth wont open. the bluetooth fcc id is QDS-BRCM1051,, i got that from hitting f11 and scrolling down in the boot menu. I tried uninstalling and reinstalling my drivers no luck. Im pretty sure they are giving me the wrong driver though when i went to device manager it says under bluetooth Broadcom 20702 Bluetooth 4.0 Adapter im kinda at a loss of time lately to be searching the internet for hours thanks for the help...

2 REPLIES 2

‎05-13-2016 03:22 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

File name: sp61617.exe

‎05-15-2016 12:16 PM

HP Recommended

i got alittle farther the icon pops up again but i cant access the settings or connect to a device

im trying to reinstall it. Then im going to try to delete it from device manager and reinstall all the files again 

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