HP Pavilion dv6 drivers needed

[Ananth19]

Recently i had upgraded my OS to windows 7. In need of drivers i download them from HP support site itself. But to my surprise there are too many drivers for a single component . How can i  identify my manufacturer of my system components so that i can install the relevant drivers. Can anyone help.

[Paul_Tikkanen]

Hi:

You can post the hardware ID's for the devices that need drivers.

I will walk you through how to find the hardware ID for the wireless card (Network Controller), and you can do the same process for all the devices that need drivers.

To find the hardware ID:

Since there is no wireless driver installed, there should be a device labeled Network Controller in the device manager under an Other Devices category.  The network controller device will have a little ! mark next to it.

So, find the network controller device, click on that and then click on the Details tab.

Now you see a Property drop down list and it is defaulted to Device Description.

Drop down on that list and select the second item (Hardware ID's).

Post the top string of characters you see in the window.

[Ananth19]

Hi Paul,

Thanks for your interest. The following are my hardware id's of the devices for which i need drivers.

Ethernet Controller

PCI\VEN_10EC&DEV_8168&SUBSYS_1657103C&REV_06

PCI Bus

PCI\VEN_10EC&DEV_5209&SUBSYS_1657103C&REV_01

PCI communications controller

PCI\VEN_8086&DEV_1C3A&SUBSYS_1657103C&REV_04

SM Bus Controller

PCI\VEN_8086&DEV_1C22&SUBSYS_1657103C&REV_05

Universal Serial Bus Controller

PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04

Unknown Device

USB\VID_138A&PID_0018&REV_0078

Unknown Device

ACPI\HPQ0004

[Ananth19]

Hi Paul,

I have another issue in this regard. while downloaded the Drivers from HP support site , with link below

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-6b00-Quad-Edition-Entertainment-Note...

i encountered a series of audio drivers

1. Conexant USB Audio Driver in Driver-Audio Tab

2. IDT HD Audio Driver

Similarly in

Chipset Tab

1.Fresco Logic USB 3.0 Host Controller Driver

2.Renesas Electronics USB 3.0 Host Controller Driver

3.NEC Electronics USB 3.0 Host Controller Driver

Graphics

1.AMD/Intel Switchable High-Definition (HD) Graphics Driver 

2.Intel High-Definition (HD) Graphics Driver

3.AMD High-Definition Graphics Driver

Since all of them under each tab points to same functionality driver. How do i know which driver to be installed?

Please help me in sorting them out.

Fresco Logic USB

[Paul_Tikkanen · Accepted solution]

You're very welcome.

First, here are the links to the drivers you need for the ID's you posted...

Ethernet Controller:

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

File name: sp55105.exe

PCI Device:

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

File name: sp55104.exe

PCI Simple communications controller:

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

File name: sp55100.exe

SM Bus Controller:  Note...Install this driver first and reboot.

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

File name: sp55095.exe

Universal Serial Bus Controller:  The ID decodes to the Renesas Electronics USB 3.0 Host Controller.

This package provides the Renesas Electronics USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.

File name: sp55102.exe

USB\VID_138A&PID_0018&REV_0078:  Note...I don't see this driver on your notebook's support page.

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

File name: sp56403.exe

ACPI\HPQ0004:

This will install HP 3D DriveGuard, which provides protection for a notebook computer's internal disk drive if the computer is accidentally dropped or abruptly hits another object. This package is available on supported notebooks with supported operating systems.

File name: sp57232.exe

OK...Your model has the IDT Audio chip, so you want the IDT Audio driver.

I have already explained how I arrived at the USB 3 driver you need.  You can just google the hardware ID if you don't know what the ID code is.

The third part of your question, I will need some more info from you...

Because the model you have is a CTO (Configured to Order) model, HP does not list the specs.

So I have no idea if your notebook was configured with just the Intel HD graphics or the switchable AMD/Intel graphics.

Real easy to tell...Go to the device manager and click to expand the Display Adapters category.

If there is no graphics driver installed, the device you see there will be labeled a Standard VGA Adapter.

If you just have the Intel graphics, you will see one Standard VGA Adapter listed.

If you have the switchable graphics, you will see two Standard VGA Adapters listed.

If you already know what graphics setup you have, you can just let me know without looking (unless you want to confirm).

Once you let me know what graphics setup you have, I will post the link to the correct graphics driver you need, as there are a few listed and only one will work.

[Ananth19]

Hi Paul,

very obliged for your assistance.

As suggested by you i went through Display Adapters in Device Manager. The following are the observations i have made:

1.Intel(R) HD Graphics Family

2.Radeon  ( TM) HD 6770M

I think i had installed the driver.

But when i tried to investigate furthur by uninstalling the driver, the whole Graphics Adapter tab vanished from Device Manager.

Is there any other way around to find out whether i have installed correct drirvers?

[Paul_Tikkanen]

Hi:

If that is what you saw in the device manager, the graphics drivers were properly installed.

Now you will need to reinstall the graphics driver and reboot.  This is the only graphics driver you need as it installs the drivers for both the amd and intel graphics.

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

File name: sp55092.exe

[Ananth19]

Hi Paul,

Can you help me in finding out my bluetooth driver.

[Paul_Tikkanen]

Hi:

What model wireless card does your notebook have?

If the notebook comes with built in bluetooth, you install the corresponding model bluetooth driver for the model wireless card your notebook has.