03-09-2012 02:30 PM
Product Name and Number: HP Pavilion dv6-3300sg
Operating System: Windows 7 64-bit
Error Message: Bluescreen
Any Changes made: No
I think, I have a problem with my HP Pavilion dv6-3300sg.
This problem exists since i buyed this Laptop.
My Laptop gets very warm in a very short time, especially on the left side where the cooling fan is.
The fan is also very loud....I don't know if this is normal on this series.
the fan gets louder while starting windows or openening firefox...the smallest programm is enough to get the fan to its max.
Right now I just have my antivir AVG on the background, firefox and the HP support assistant opened and the fan is spinning like crazy.
Let's say im on youtube for 1 h. the left side gets so hot i barley can touch it.
Games are unplayable so today I wanted to try out this browser game "the settlers online"
after 20 mins. the laptop crashed and bluesscreen.
This Laptop is new I bought it last june. So there shouldn't be that much dust.
I just use it on the Table, no extra fan or anything else.
I hope someone can help me wit this problem.
I am sry if my description is not good enough, i gave my best to describe it.
I'd be glad to get a fast and helpfull answer,
03-13-2012 07:11 AM - last edited on 04-18-2016 04:33 PM by OscarFuentes
Many times a laptop overheating is directly related to the cooling of the processor. The main culprit is the fan. The fan sucks in air from the bottom and blows it out the side. It will also suck in hair, dust, and other debris. That stuff often gets trapped by the heat sink and over time builds up in a layer which chokes off the cool air going to the processor making the fan work harder.
Check this out:
What I recommend is getting some canned air and blowing out the vents in the side and bottom of the laptop. If after doing this you still have problems with over-heating, and your laptop is in warranty, you can take your laptop to a HP Authorized Service Center and ask them to clean the fan and heatsink. You can check your warranty here:
If it is out of warranty, consider searching for the maintenance manual for your specific model, in the manual there are schematics for taking apart the laptop. Cleaning the fan is much easier that removing a motherboard, so don't feel to intimidated by the idea. Also you can remove the heatsink and then remove the thermal grease and apply a new layer which also helps alleviate heat related issues.
03-17-2012 10:16 AM
Thx alot for the help.
I called HP. they wanted me to update the bios and to clean the cooling fan.
I did both.
Now my Notebook does not crash and show a bluecreen. Thats a good thing.
But thats because the bios update makes the Laptop turn of before it crashes....
so it needs half of the time than before....to be useless.
When i restart it says thermal shutdown and something with "system Temperature (90E)"
And the left side wehre the cooling fan is does not get as hot as before when it burned ur fingers when u touched it.
watching youtube 1 hour and it shuts down....
In my opinion no solution....Before the update, it didnt shut down when i was on youtube at least.
Now the easiest tasks get the Laptop to shut down....
I think there is no option but to send it to hp. I hope they dont play with me: Like taking it sending it back...same problem....taking it sending it back another problem...till the warranty is off.
I experienced it before with some other companies....
07-11-2012 07:44 PM
i have a few problems with this computer its a year old and burns up ..cant hold it on my lap (try to get air to thru bottom) bc the entire bottom of laptop especially top left of keyboard steams up .. i know a few others with the exact same computer and the newer version that also have the problem ..i have just come to expect that this brand is bound to overheat ..upgraded cooling fans twice and its still hot, even pushed air through it
07-11-2012 08:41 PM
07-14-2012 12:56 PM
09-24-2012 01:51 PM
I too have had the same problem. Severe overheating of not only the laptop but also the power cord. If the problem is widespread and nothing is being done then I ask you to all submit your information here; http://www.saferproducts.gov/Search/Result.aspx?dm=0&q=HP+laptop&srt=0 .