HP Pavilion dv6 - upgrade to Windows 10 issues - HP Support Community

HaBe1963 · ‎01-10-2016

Hi, I have recently upgraded my Pavilion dv6 OS from Windows 7 HOME to Windows 10. Since then my laptop is getting slower and slower each day.

I have searched the Internet and tried all the suggested solutions, but it's getting worse each day.

All my drivers are up to date

Any help would be much appreciated

FlashRam1714 · ‎01-11-2016

Hello @HaBe1963,

Welcome to the HP Forums!

I have read your post and understand that your HP Pavilion dv6 is operating slowly. I have researched the issue and have come up with a possible resolution. First, please perform a hard reset. Once that is complete, please follow the steps in this document:

HP PCs - Resolving Slow System Performance (I know it is a windows 8 document but most of the steps will be the same)

If the document did not help you resolve the issue, try restoring the BIOS and then check for windows updates. For more specific information please provide your product model using this link "Find my Product".

Thank you, I look forward to your response with the outcome.

If this post has helped you, feel free to click the thumbs up!

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:

I work on behalf of HP

PeerOne · ‎01-11-2016

@HaBe1963 wrote:
Hi, I have recently upgraded my Pavilion dv6 OS from Windows 7 HOME to Windows 10. Since then my laptop is getting slower and slower each day.
I have searched the Internet and tried all the suggested solutions, but it's getting worse each day.

All my drivers are up to date

Any help would be much appreciated

Did you check on the HP driver site for your Model if it had Win10 drivers for it or reloaded the Win7 Drivers in Win10.

-------- Looking for HP driver support When Windows 10 O/S isn't Supported ------
Windows 10 drivers may be available through Windows Update

Click 'Learn More' below for steps on using Windows Update to determine what drivers might be available for your product. Please be aware that HP does not guarantee Windows 10 drivers will be available from Windows Update.
Learn more
-------------------------------------------------------------------------------------------------- This is a HP USER community forum.
-----------------------------------------------------------------
BTW, Millions of folks have gone back from Win10 to their prior O/S -- something you don't hear about from MS. by WAWood but ALL to TRUE
------------------------------------------------------------------------------------------- Those that want HD Gaming should plan to invest in a Gaming Laptop to handle those requirements. Eamples GTA V or Crysis 3.

HaBe1963 · ‎01-11-2016

Hi,

I already did all these steps before, but without any luck. Things are getting worser today, as Windows Update installed Windows 10 HOME version 2016 today.

My notebook is even more slower then when I posted this one. Even getting out of the sleep mode (adter closing the lid) now is taking more than 2 minutes to start up my laptop.

Unfortunately I can not go back to my previous OS (Windows 7) as the inital install of W10 was performed more than 2 months ago and therefore I can not go back anymore

PeerOne · ‎01-12-2016

@HaBe1963 wrote:
Hi,

I already did all these steps before, but without any luck. Things are getting worser today, as Windows Update installed Windows 10 HOME version 2016 today.
My notebook is even more slower then when I posted this one. Even getting out of the sleep mode (adter closing the lid) now is taking more than 2 minutes to start up my laptop.

Unfortunately I can not go back to my previous OS (Windows 7) as the inital install of W10 was performed more than 2 months ago and therefore I can not go back anymore

What is your complete model?

-------- Looking for HP driver support When Windows 10 O/S isn't Supported ------
Windows 10 drivers may be available through Windows Update

Click 'Learn More' below for steps on using Windows Update to determine what drivers might be available for your product. Please be aware that HP does not guarantee Windows 10 drivers will be available from Windows Update.
Learn more
-------------------------------------------------------------------------------------------------- This is a HP USER community forum.
-----------------------------------------------------------------
BTW, Millions of folks have gone back from Win10 to their prior O/S -- something you don't hear about from MS. by WAWood but ALL to TRUE
------------------------------------------------------------------------------------------- Those that want HD Gaming should plan to invest in a Gaming Laptop to handle those requirements. Eamples GTA V or Crysis 3.

WAWood · ‎01-12-2016

HaBe1963

Sorry to be the bearer of bad news on two fronts ...

First, DV6s don't do well on Win10 Upgrades. The problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop. HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.

Second, with a laptop that old, it's likely that the slowdown is an indication of a failing hard drive. I have a DV6 and I already have replaced the drive due entirely to this problem. Please follow the instructions in the linked thread to test the hard drive: Testing a Hard Disk from the BIOS | HP® Customer Support

Good Luck

I am a volunteer and I do not work for, nor represent, HP

HaBe1963 · ‎01-12-2016

Hi. The complete computertype "HP Pavilion dv6-6171ed Entertainment Notebook"

WAWood · ‎01-13-2016

HaBe1963

Thanks for the product number, and as I suspected, there are no HP Win10 drivers for that model PC. So, it's never going to be fully operational under Win10 because the special drivers needed for the laptop components are not supplied by MS.

And, you need to do the hard disk test I recommended in my post to see if your drive is failing.

I am a volunteer and I do not work for, nor represent, HP

PeerOne · ‎01-13-2016

@HaBe1963 wrote:
Hi. The complete computertype "HP Pavilion dv6-6171ed Entertainment Notebook"

Read the first part of my signature and that will tell you all you need to know why...

-------- Looking for HP driver support When Windows 10 O/S isn't Supported ------
Windows 10 drivers may be available through Windows Update

Click 'Learn More' below for steps on using Windows Update to determine what drivers might be available for your product. Please be aware that HP does not guarantee Windows 10 drivers will be available from Windows Update.
Learn more
-------------------------------------------------------------------------------------------------- This is a HP USER community forum.
-----------------------------------------------------------------
BTW, Millions of folks have gone back from Win10 to their prior O/S -- something you don't hear about from MS. by WAWood but ALL to TRUE
------------------------------------------------------------------------------------------- Those that want HD Gaming should plan to invest in a Gaming Laptop to handle those requirements. Eamples GTA V or Crysis 3.

HP Pavilion dv6 - upgrade to Windows 10 issues

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