Note on archived topics.
11-18-2014 02:21 PM
See your earlier post on the link below.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
12-31-2014 08:41 AM
For the lock code you posted,
Click the "THUMBS UP ICON" to say thank you and Click "ACCEPT AS SOLUTION" if this is the answer you needed
03-18-2015 11:39 AM
Use that code to go into the BIOS.
Disable all passwords that are enabled.
If asked for the CURRENT password uses that code.
If asked for NEW password just hit enter.
If asked to VERIFY password just hit enter.
Save and exit.
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.