• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hi i got problem my pc webcam is not working before i had the cyber link webcam but that driver was format by my child so i got problem this time webcam which and free driver if you  can tell me plz.my pc  model HP Pavilion g7 Notebook PC  .if there have any other webcam driver plz let me know. and easy way 
 
i have wait your answer ASAP.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

You can download Cyberlink YouCam from the following link.

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58600.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

19 REPLIES 19
HP Recommended

Hi,

 

You can download Cyberlink YouCam from the following link.

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58600.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

thanks for your suggation but its not working purperly 

plase help me if you have any more link and free dowanload .

 

 

nepal 86

HP Recommended

Hi,

 

Can you post back with the full Model No. and Product No. of your g7 series notebook - see Here for a guide on locating this information.

 

Also let me know which version of Windows you're using - ie Windows 7, Windows 8 etc.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I have the same problem. I have hp pavilion win 7.

 

I tried a lot but any advice is worth a try

 

HP Recommended

Hi Voiceyourmind,

 

I understand you have connected your Web-Cam to your  HP desktop.

Follow these steps with the camera on and attached USB.

Did you check for updates with your system?

To check for updates

  1. Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), tapping or clicking Settings, tapping or clicking Change PC settings, and then tapping or clicking Update and recovery.

  2. Tap or click Check now, and then wait while Windows looks for the latest updates for your PC.

  3. If updates are found, tap or click Install updates.

    Read and accept the license terms, and then tap or click Finish if the update requires it.

It will update with the camera attached USB and it should find the drivers.

 

Let me know if that helps. If you require further assistance I would need your current operating system and model of computer.

 

Thanks

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended

Thank you.

Let me clear up my problem.

 

I have a built in YOUCAM and it just stopped working.

 

I have since deleted the driver and can't get that back, when I did have it installed and checked for updates the system always said the webcam was not on / enabled but it was.

 

This happen one other time and I did a system restore but I can't do that now as the restores don't go back far enough.

 

I have also been getting blue screens.  I just bought REGPRO and that helped the frequent blue screen but I still get that and now unable to go way back for the camera to work I am stuck with no built in webcam working and no driver for it.

 

Any help.  I got this pc in a big part for the webcam.

HP Recommended

Hi Voiceyourmind,

 

Other than connect your Camera all the steps in the previous post still apply.

You could also try to download and install the Hp Support Assistant.

 

http://h18021.www1.hp.com/helpandsupport/hp-self-support.html

 

I would need your model and current operating system to assist further.

 

Hope it helps.

 

Thanks

 

 

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended

is there a place to scan my system and have it tell me the info you need.

HP Recommended

Hi Voiceyourmind,

 

You can find it here.

 

http://support.hp.com/us-en/document/c00033108

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.