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HP Recommended

Hello as the title suggests, My wireless switch no longer works, as in it stays orange the entire time no matter how many times I press it, any reason why this is?

 

So far I have tried updating drivers and doing a hard reset on the system both of which have yielded no results.

 

I also dualboot Windows 7 professional and Linux mint 13, the problem consists on both operating systems, at this point I am thinking it is a hardware issue.

3 REPLIES 3
HP Recommended

Hi

 

You have a couple of options as I see it please try these steps might help you to fix your issue.

 

1) Disconnect the Battery & Adapter then press & hold the power button on Notebook for 30 seconds then turn on the unit and check if the Wireless light turns on.

 

2) Go to Device manager then uninstall the wireless drivers from Network Adapter and restart the unit and check if the light turns on.

 

3) Please update the Bios & Wireless driver from HP website.

 

4) Click start in search type Recovery Manager then click on it select Yes on User access control then select I need immediate help then select Driver & application recovery select the wireless driver and install it then restart the unit.

 

5) If you are comfortable reseating the wireless card which will be on the back panel off your unit you could try this steps as well.

 

If still you have the same issue then you need to call HP Technical support and get the part replaced.

 

Let us know how it goes!

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Regards
Manjunath
HP Recommended

Hi,

 

I had the same problem with the wireless switch, I tried all the steps. I downloaded this BIOS, and upgraded my laptop's BIOS from a pen drive created by the downloaded file

After that the screen is not working.

Please advise me.

 

Thank you.

HP Recommended

 

Hello Itklg

 

You are using a business/ commercial computer, and have posted on the consumer forum. To get the best and most accurate response to your issue please post on the business/commercial forum, see the link below that will direct you to the proper location. You also may have to create a new profile.

 

HP Probook Forum

 

 

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Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
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