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- HP ProBook 450 G1 - missing drivers - WINDOWS 7 Professional...

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03-06-2016 11:55 AM
At this point, the only suggestion I can offer would be to reinstall windows 7, don't do any updates to it until you get the all of the drivers installed.
Install the first 4 drivers in the order I posted (the graphics consisting of installing the Intel graphics first, rebooting and then installing the amd graphics adapter.
The only thing is since there is more than one AMD graphics adapter listed, I have no idea which one is the right one.
I would try sp70013, since you tried the other two and they didn't work.
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_146034_1
Then when you do the W7 updates, hide any of the ones pertaining to graphics adapter updates.
You can also post the bluetooth problem in the notebook wireless networking section of the forum, but I would go for the clean install of W7 first and see what happens.
Let me ask you this.
Since the Qualcom wireless application seems to be the root problem any hope for benefit from unnistall/reinstall or will registry still be screwed up?
03-06-2016 12:16 PM
I quit btvstack.exe in task manager to clear the freeze and uninstalled it but the same error messge occured several time but kept OKing msg and eventually it uninstalled. The Device Manager still will not open stating not enough storage. registry is toast. Fresh install onthe way. I will follow your driver install sequence recommendation. Should I still use the same Qualcom wireless card drivers as last time?
03-06-2016 12:21 PM
You can try the older wireless card driver that was released around the same timeframe as the bluetooth driver was (Dec 2013).
There is no update to the bluetooth driver on the support page.
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_128686_1
03-06-2016 01:28 PM
The recommended driver install sequence is
1 Intel chipset installation utility first and reboot.
2 Graphics, then reboot.
3 Audio, then reboot.
4 Ethernet.
5 Wireless.
Drivers I was missing from the Win 7 CD per Device Manager that I installed are below. The Graphics, Ethernet, and Wireless are obvious vs above sequence name. I assume the Audio and Intel chipset drivers were on the Win 7 CD's.
1 Ethernet SP66276
2 PCI device SP71064
3 PCI simple communications controller SP67047
4 USB controller (3.0) SP71380
5 Unknown Device SP64934
6 Network controller SP70859 Qualcom
7 Blue tooth wireless SP64678 Qualcom (problems)
8 Graphics drivers Intel SP71151
9 Graphics drivers AMD SP72887
10 Graphics drivers both Intel & AMD SP63216
What above category/sequence of install do the PCI, USB,Network, Unknown Device fall?
On a number of the driver installs I was warned that "the drivers already existed" and I selected to over write all. Should I do that again or other?
03-06-2016 01:46 PM
I looked at the files on the Win7 drivers and apps cd this time. There are Graphics, Network, Storage and system Management drivers present. Maybe I did not install properly of wrong files got installed under auto run. Looks like individual drivers can be installed individually. thoughts?
03-06-2016 02:23 PM
Win7 driver CD drivers can be selected to install individually. I will install manualy in sequence you suggested and reboot each group.
AMD 2013sg win7/win8 video driver
hp hot key support 5
synaptics touch pad driver
realtek ethernet controller
hp universal camera driver
intel chipset install utility
intel 2013 win7/win8 64 video driver
qualcom atheros ar9000 wireless lan driver
intel usb 3.0 driver for intel 8 &u/y series product
intel usb 3d drive guard
intel management engine components driver
intel rapid storage technology driver
realtek PCIe media card reader driver
