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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Today I bought my new laptop - HP ProBook 4530s with i5 and radeon 6490M. Unfortunately after I've installed windows 7 64 Bit on it (as it came with SUSE Linux ). Now I cant make my 6490M work. Only the integrated video is working. Can you tell me what drivers I need to download? I tried everything on the ati site, but it tells me that this combination of OS and video card has no drivers available. 

At the same time I noticed that many notebooks from the same probook series are sold with windows 7, so it seems illogical that there is no driver available. If that's the case I'd have to return the notebook - I won't need it if there is no way to use the discrete graphic under windows.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You can't use the drivers from ATI's site for your switchable graphics. They only work for notebooks that only have the ATI graphics adapter and no other additional one.

 

You can only install the HP graphics driver for your notebook with switchable graphics.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

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45 REPLIES 45
HP Recommended

Hi:

 

You can't use the drivers from ATI's site for your switchable graphics. They only work for notebooks that only have the ATI graphics adapter and no other additional one.

 

You can only install the HP graphics driver for your notebook with switchable graphics.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

HP Recommended

Is it going to work on windows 7 ultimate 64 bit? Do I need to make any BIOS updates?

HP Recommended

i have same problem with windows 7 ultimate 64bit. I downloaded this driver but in midle install it stops and tell than i have no access(intsall i runned by administrator) then it runs ati catalyst. install it, but there is not ati video card working, but intell.

P.S.

Sorry for my english, i'm form LV 🙂

HP Recommended

Hi:

 

From the last person who posted below it doesn't sound like the driver installs. You don't need to update the BIOS.

 

I don't know why it doesn't work. It should have.

 

Paul

HP Recommended

Same problem for me. Even if I install driver from HP page, for win7 32 bit, I still can`t open ccc.exe and switch to ATI graphics. Please help, I`m sick of trying to solve this problem...

HP Recommended

I am an angry recent buyer of HP hardware, and as such my post shall evidently be a little bit on the hysterical side, after trying to resolve this issue for a whole day.

 

As you've probably guessed by now the above solution doesn't work. Simply put, at least in ProBook 4530s' case, the above mentioned driver is ineffective. The BIOS, obviously, doesn't have an option that should be elementary and basic - to choose which graphics card you want to use. It only has a "switchable graphics" on / off tick, it's purpose being that to disable the dedicated video card (or "discreet" in flabbergasted HP language).

The Switchable Graphics "feature", as much as I can gather, has been a joke from it's very implementation. The internet being practically swarmed with issues of compatibility and poor driver / manufacturer support regarding the so called feature.

 

There is simply no way to enable video acceleration in Windows.  Firstly, the OS doesn't in any way use the Radeon Graphics card (even when it's set to "Performance GPU card"). So my first thought was that "Ok, maybe I can just properly use the Intel HD card". Wrong again! There is no way to effectively use the integrated card. The Intel HD drivers from the HP site gives an infuriating error "your computer doesn't have the necessary requirements" - this coming form the HP driver site for my respective model.

 

I didn't pay for a laptop that can't even properly animate the minimizing windows... This is a bad joke.

HP Recommended

I try this and still not working....I can't see my ATI video card driver...........I am sick of HP solutions

HP Recommended

It is someone who can help me .....please.......I wait a solution thanks

 

HP Recommended

I have an HP Probook 4530s, Intel Core i3 , 4 GB Ram, . I want to be able to play a game like adn hd movie  but not not working . Any reccomendations? And no guesses please, I want something that will work on my laptop. Please and Thanks.

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