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HP Recommended
HP ProBook 470/450/430/440 G5

HP ProBook 470/450/430/440 G5 supports following max resolutions with 60Hz refresh rate:

over hdmi - QWHD 2560*1440

over usbC DisplayPort 1.2 - 4K (3840*2160) + fullHD (1920*1080)  at the same time using HP G5 dock and while disabling usb3 over usbC port in BIOS (to use all 4 lines for displayPort, instead of using 2 for displayport and 2 for usb3)

 

the information in https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-ProBook-450-G5-external-dis... is incorrect

1 REPLY 1
HP Recommended

@rybkovskiy 

 

1.  over hdmi - QWHD 2560*1440,

     No, the specs does not say that, machines only have HDMI 1.4b port

2. over usbC DisplayPort 1.2 - 4K (3840*2160) + fullHD (1920*1080) at the same time using HP G5 dock

    Please check pages 4-5 of the following document

    https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

3. disabling usb3 over usbC port in BIOS (to use all 4 lines for displayPort, instead of using 2 for displayport and 2 for usb3)

     You won't be able to do that

 

Regards.

BH
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