HP Probook 4320s - wifi problems

[coolasacucumber]

Thanks in advance for reading and giving attention to this frustrating problem that I have.

I'm using an HP Probook 4320s, and have just reinstalled Windows 7, along with all drivers & wireless assistant etc.

At home, I have a broadband service through Talk Talk (UK), coming through a D Link N ADSL2+ router, which is currently working with no issues on a number of other devices, Samsung (Win Vista) notebook, PS3, iPhones etc.

I have previously used wifi on the notebook with no problems.

After reinstalling, and coming to set up my wifi network, it recognizes my network & many others around me, I select mine & try to enter my passowrd - not allowed, so press the button on the router & go through that way - all seems to work ok.

After being connected to the internet for about 10 minutes, the connection drops, and when I click the wireless icon in the bottom of the task bar, my network is shown at the bottom of the list with a red X next to it, and I cannot connect.

When I try, it says:-

'The settings saved on this computer for the network do not match the requirements of the network'.

When I right click on the wirelss icon and select 'Trouble shoot problems', it says:-

'Check your wireless security type'.

I can connect to the internet with no problems using the wired connection via the router.

When I go into the security settings, they are:-

Security type - WPA2-Personal

Encryption Type - AES

Network security key - entered correctly

Please could someone help me be able to use wireless properly, I'd be most grateful!

Thanks.

[coolasacucumber]

I've just checked my Wireless card, which is an 802.11n, driver is from 17/2/2009, and it is listed as working properly.

[Paul_Tikkanen · Accepted solution]

Hi:

What model wireless card do you have (brand and model #)?

There has to be a newer driver out there than 2009.

That is probably the main issue.

After you let me know that and you install the updated driver, delete the network connection and reestablish it from scratch.

[coolasacucumber]

Just loading up the HP now (typing on the Samsung...) Just a quick question, where would I find those details?

Thanks

[coolasacucumber]

I can see that it's made by Ralink, but I can't find a model number anywhere...

Sorry, scrap that, just found that it's a Ralink RT3090 802.11b/g/n

[Paul_Tikkanen]

Hi:

Below is the link to the latest driver linked to the driver's revision history tab on your notebook's support and driver page.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

There are newer drivers for that model card, but see if this one works first, and then we can go from there if you want.

[coolasacucumber]

Perfect, thank you!

All is working fine now, it was, of course, the driver. There were lots of updates that it had failed to do.

I was sure that I had asked it to do them automatically, but obviously not!

[Paul_Tikkanen]

You're very welcome.

Glad the updated driver fixed the issue for you.