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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2014 08:23 PM

HP Recommended

Hi, I am a IT Technician.

 

I Have a notebook that belongs to a student, the notebook is no longer under warranty. The hard drive hailed and need to be replaced, after installing a new hard drive I tried to boot from a flashdrive and noticed it did not show as one of the device options in boot menu. I tried to go to the bios only to find it locked by and Admin. Is there any way around this? is there a way to reset the bios without having to change the chip? 

 

Thanks in advance,

BS1

Trinidad & Tobago

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-20-2014 01:57 PM - last edited on ‎03-06-2017 10:09 AM by HP Administrator

HP Recommended

Hi Brenlon,

 

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
You could reset the BIOS with this document selecting the reloading the BIOS default settings.


Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

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‎03-20-2014 01:57 PM - last edited on ‎03-06-2017 10:09 AM by HP Administrator

HP Recommended

Hi Brenlon,

 

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
You could reset the BIOS with this document selecting the reloading the BIOS default settings.


Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Tags (1)

‎03-20-2014 02:17 PM

HP Recommended

Welcome Brenlon.

 

Yes we can help you here.

 

 You will need to contact HP.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

 

Or look at this link.

 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

Or replace the BIOS chip.

 

http://www.ebay.com/itm/UNLOCK-HP-PROBOOK-BIOS-PASSWORD-CHIP-4340s-4440s-4540s-4740s-4710s-6470b-657...

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

‎03-20-2014 09:57 PM

HP Recommended

Thanks everyone for all the info, I will look into them...:smileywink:

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