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‎07-13-2014 07:39 PM - edited ‎07-13-2014 07:43 PM

HP Recommended

Hi all,

I noticed another thread on this topic, but there was no solution to the problem. I did all that was suggested, except to flash the BIOS to the latest version, I need to access the BIOS itself, and I can't do that at all. Is there a way to do this?.

 

Oh, and I noticed that the light blinks 5 times, which I found out means hardware failure, has anyone else had this problem?.

11 REPLIES 11

‎07-13-2014 09:49 PM

HP Recommended

Did you refer to this first:

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=27788&tmp_task=solveCategory&cc=us&d...

Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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‎07-14-2014 08:07 PM

HP Recommended

Hi Derek, I went to the link and it said:

 

"

 
HP was unable to find the page you wanted. Please view the information below to get support for your product."

 

 

‎07-14-2014 08:10 PM - last edited on ‎04-20-2016 02:49 PM by HP Administrator

HP Recommended

Sorry about that I typed the link incorrectly 

http://support.hp.com/us-en/document/c01732674

Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
**Click the White thumb if you like the answer.**
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‎07-14-2014 09:16 PM

HP Recommended

Thanks Derek, I'll take a look at that and try the troubleshooting steps and see if anything works in the next few days, and will come back to provide everyone with the results. 

‎07-15-2014 04:10 AM

HP Recommended

Alright keep me updated.

Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
**Click the White thumb if you like the answer.**
**Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
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‎07-24-2014 08:38 PM

HP Recommended

So I think I have discovered that the system board has failed. Boards on eBay go for $80-$100, so I think I will go that route. Will update you guys when something awesome or **bleep**ty happens. I have replaced a logic board before, in an Apple. After taking this one apart, it wasn't too bad at all. Thanks for the tips and the links!.

‎07-24-2014 08:56 PM

HP Recommended

Motherboards are one of the expensive parts of the computer, wouldn't it be better to consider a new laptop (just saying please do not yell at me)

Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
**Click the White thumb if you like the answer.**
**Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
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‎07-24-2014 08:59 PM

HP Recommended

I am going to look at the process of what it takes to replace the logic board. And, im going to think about it for awhile. You are right, it's just better to get a new laptop sometimes but, sometimes you can get away with a simple logic board replacement, and my dad has done it numerous times. I will let you guys know what I do, and will take your suggestion into consideration if I decide to go that route. Thank you. 

‎07-24-2014 09:04 PM

HP Recommended

Alright! keep me updated and I wish you good luck!

Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
**Click the White thumb if you like the answer.**
**Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
Feel yourself like home here, we are all happy to help, if you have an question reply or start a topic or pm me or an expert.
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