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- HP Probook 4530 shuts down unexpectedly

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02-06-2015 06:49 PM - edited 02-06-2015 06:50 PM
So I'm having this issue the past few days and it is driving me insane. Coul you guys give me any help?
My HP Probook 4530s which is 2 years and a half old shuts down and/or sometimes hibernates out of nowhere. Sometimes it takes some time so I can turn it on again and sometimes it shuts down again 2~3 seconds after boot. The shutdown so far did't have a pattern, so I'm a bit lost. I've searched throughout the internet and couldn't find any issue that was exactly like mine.
The thing is, it s not overheat, I cleaned my entire notebook last month and it's not even a bit hot. It's not the OS nor a virus, cause I thought it could be that and formated the whole thing twice now. I don't think it's the bios either, but I'm not sure of that, but I updated it to the last version like 10 times already.
What I would like to mention is:
Last year my battery died forever, I took a long time and bought a new one last week, and it works perfectly, had no issues till 2 days ago. Because of that when I had to move the notebook it ended up with no battery and had to update the clock everytime I powered on again the notebook, cause it got back to the 1980's for some reason.
Could this be in any way a red flag?
I can't buy a new notebook as of right now and would really appreciate if anyone gives me any help on that.
Thanks in advance!
Solved! Go to Solution.
Accepted Solutions
02-09-2015 12:56 PM
Hello @Deeekiii ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Even though this is a Commercial product, try checking the RTC battery. It could be low and causing the Real Time Clock (RTC)to be incorrect which would cause the shutting down. Here is a document to show you how to replace this.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
02-09-2015 12:56 PM
Hello @Deeekiii ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Even though this is a Commercial product, try checking the RTC battery. It could be low and causing the Real Time Clock (RTC)to be incorrect which would cause the shutting down. Here is a document to show you how to replace this.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
