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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-04-2016 08:21 AM

HP Recommended

hi there, after what appeared to be banging my head againsta  brisk wall for days , today i found this link and following the steps sorted the problem!!! My fingerprint sensor is now working!!! very surprised and happy. Please remember i installed the drivers mentioned on the site event hough it mentioned some other model number. 

 

http://getintopc.com/tutorials/how-to-fix-fingerprint-reader-on-hp-probook/

 

 

I do not have any link to the link mentioned above. 

 

Hope it helps someone.

‎06-22-2016 11:42 PM

HP Recommended

Error OxFF

‎09-24-2017 12:38 PM

HP Recommended

I managed to get the fingerprint reader to work with Windows 10. I downloaded the reader driver from http://www.hwdrivers.com/drivers/dev_nbook/ven_HP/mod_ProBook%20650%20G1%20series/drv_008618/

where I downloaded and installed 008618.exe.

I then downloaded and installed HP Client Security Manager from

https://www.driversforhp.com/download-hp/sp74101.exe-download-driver-files-free/

where I downloaded and installed sp74101.exe.

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