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‎04-08-2017 03:28 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

I sent my notebook to a shop and downgraded from windows 10 to windows 8, i then realised that i did a big mistake, it seems that the technician removed my recovery partition...  i now installed windows 10 back. I just need to know how to get the HP recovery Manager, as i'm worried my drivers aren't installed properly although they are from the HP website. i want to return everything back as i first bought the laptop... 

 

Thanks in advance

3 REPLIES 3

‎04-08-2017 03:34 PM

HP Recommended

If you are saying the tech removed the Recovery Partition when installing Windows 8, then the only way to get it back and useful would be to run the Recovery Disk set.  If the Windows version is what came on the PC when it was new, that is.  If Windows 10 was not on the PC from the factory then the Recovery Partition will be of no use.


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‎04-08-2017 03:42 PM

HP Recommended

Thanks for your response

 

Where can i get the Recovery Disk Set? My Notebook came with windows .. Below are the partitions i have..

 

Untitled.jpg

‎04-09-2017 03:01 PM

HP Recommended

For accurate help, the complete model number is needed.  Also if the laptop did not come with Windows 10 but was upgraded, you do not need the Recovery Partition because it will not longer function properly.


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