HP Support Assistant not installing updates

[YSRK]

my hp support center listed few updates,but when i tried to install them it failed...it would just download the file but would not install them...plz help

HP Pavilion 15-E016TX Laptop (3rd Gen Ci5/ 4GB/ 1TB/ Win8/ 2GB Graph)

[kLuNkeR]

Hello, I have a problem too.

HPSF.exe has stopped working after windows update. Used Windows 8.1 SL.

I found http://support.hp.com/us-en/document/c03626264 manual and to do all.

I download I installed vrrsion and re-install them.

My trouble is solved. It's work!

P.S. Sorry for my english 😃

[YSRK]

I tried it but its not working...waiting for some one to reply plz...:smileysad:

[HandyAndy14]

Hello YSRK,

I would like to assist you with resolving the update issue on your HP Pavilion 15-e016tx Notebook PC.

1. What is the operating system that your notebook is running? http://goo.gl/vEdbr
2. Uninstall the HP Support Assistant that you have installed.
3. Download and install the most up to date version of HP Support Assistant from here.

Let me know if this resolves the issue.

Thank you 🙂

[YSRK]

Hello sir I tried the method you told...uninstalled the present software and installed the updated version from the link you gave....but again the same process is continuing.. the files are getting downloded but the installation process is getting failed...

i am still hoping for a reply...than you...:mansad:

[HandyAndy14]

Hello YSRK,

So I can assist you better, please provide me with the following information:

1. What is the operating system you have running on your HP Pavilion 15-e016tx Notebook PC?
2. Is your computer providing you with an error code/message?
3. Is there a specific update that is failing?

The link below should assist with troubleshooting the HP Support Assistant:

http://support.hp.com/us-en/document/c03601631

Thanks,

[YSRK]

I have windows 8 single language installed

there is no pop-pup message about code error

after i installed the latest hp assistant software and refreshed it...it showed few updates available...all updates installed except ralink wi fi adapter:smileyhappy:

[HandyAndy14]

Hello YSRK,

I'm glad you were able to get most of the updates installed. Next, what I would like to do is open Device Manager to see what is showing under "Network adapters". Click on the link below if you need assistance with opening Device Manager:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-125308-1&cc=us&dlc=en&lc=en...

Expand the "Network adapters" list and post back a screenshot of whatever is showing within there. The link below will provide you with steps on how to take and post a screenshot onto this forum:

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/How-to-take-and-post-a-screensh...

Thank you,

[YSRK]

Hello there,

My HP support assistant suddenly stopped working by poping up a window stating that hpsf.exe has stopped working and has to be closed. Every time I switch on the system it used to pop up, so i had no other option other than uninstalling it..Please looking forward for assistant:smileyhappy:

HP Pavilion 15-E016TX Laptop (3rd Gen Ci5/ 4GB/ 1TB/ Win8/ 2GB Graph,Windows 8 single language)

[Gaildmu]

I have a red exclamation point on the Support Assistant icon. Message says important Bios update for the Intel processor,  but says the size is 0MB. I can download but it won't install (with zero MB to me that means there isn't anything there).  What is this update? Why is it zero MB, why won't it install and how important is that update?