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- HP Wireless Assistant not working

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03-12-2010 07:01 AM
I have the same problem on my Pavilion DV9000...just stopped working
Whats up HP?
How do I fix this since the wireless is built into my laptop?
I tried new drivers and re install of the software and still nothing.
Maybe it's time to buy a Dell
03-12-2010 08:14 AM
good luck, I never did find the solution and its been almost a year. I use an external antenna. I do remember though
last year that due to the widespread problem. HP was giving extentions to the warrenty on the more expensive laptops
like the pavillion. My cheapie pressario was not offered the free extended warrenty, but I thought the Paviliions were covered. check it out. good luck
04-25-2010 03:27 PM
Pavillion 6458se. Same problem, naturally the warranty just expired. I flashed the BIOS with the newest version, reinstalled drivers, nothing. Called the tech support and they didn't say anything about the extended warranty (which my laptop is listed under), sounded to me like he really didn't want to check about it. The response I got was the motherboard fried... everything else works just fine though 😛
Will aftermarket wireless programs work?
04-26-2010 09:58 PM
I have had the same problem intermittently on my F500 series Presario. My HP Wireless Assistant sometimes will work, sometimes it won't. If I let the laptop sit for awhile, the light will eventually turn blue on its own, and I get a wireless connection, but the HP Wireless Assistant still won't start. Sometimes it will come and go at random.
I tried running Linux on my presario, but I didn't get any wireless capacity at all.
04-28-2010 09:44 AM
Hi all,
Was reading the blogs by you all. most of you have got some problem with the wireless light in your compaq/hp laptops. I will give you the solution for the same here.
1. Try to do a BIOS DEFAULT first, mostly it gets fixed by doing this step.
2. If not, try do REFRESH THE DRIVERS.
3. If that also doesn't work, do a BIOS UPDATE (if possible).
4. If that also doesn't work, you need to RESEAT THE WIRELESS CARD (most of the time, it gets fixed by doing this).
5. If that also doesn't work, you can try to do a SYSTEM RECOVERY (this hardly works).
6. If that also doesn't work, the only option for you is to REPLACE THE WIRELESS CARD.
Hope that is enough for you guys to fix your wireless issue. If you have any further querries, as in how to perform the above mentioned steps, you can revert back here or you can email me at L2support.hp@gmail.com.
Thanks.
L2 Support.
04-28-2010 09:48 AM
But remember, the notebooks which are under Limited Service Enhancement Program do not need to do all these steps.
Just try to do a BIOS DEFAULT, if it doesn't work, you need to send the notebook in for repair, and will cost you $259 + taxes.
L2 Support.
04-28-2010 03:23 PM
Do you think that 259 + tax is a good deal?????? For one thing, the product should last more than one year before
needing repair, second with this widespread problem, its obviously a problem with design and should be replaced free.
Why would I pay 259 to repair a laptop that I can replace for 300 and have more memory, hard drive and faster processor.
I can tell you I have bought 2 laptops since, and niether were HP/ Compac brands.
thanks for nothing
04-28-2010 10:23 PM
yes i know, its not a good deal at all. but as far as i know, HP was replacing the motherboard of such laptops free of cost till September/November last year. even if the nb was 2 yr out of warranty!! but now its not free of cost but with some discounts.
L2 Support.
