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- HP envy 17' left hinge separating bottom base

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05-29-2017 06:07 AM
My HP envy 17 left hinge has separated from the bottom case and pops it out when I open and close my laptop. Read from other posts that the holders that the screws are attached to sometimes break. There is a plastic rattling noise coming from inside, so this could be causing the bottom coming adrift.
The laptop is no longer under warrenty but is there any way to have this fixed or repaired? I spent a lot of money on this laptop and taken good care of it. I do not want my laptop to become more damaged or stop working due the hinge.
05-29-2017 06:17 AM
Yes the hinges can be replaced. I recommend replacing both as long as you are in there and they are not expensive. However, it is possible that as a result of hinge failure other plastic and metal pieces inside the laptop have pulled apart from the torque caused by the seizing hinge. The plastic chassis parts can be pricey and repair (i.e replacement) can mean nearly complete disassembly.
Here is the Service Manual:
(3) Display hinge (includes 2 rubber screw covers) 720238-001
The other part likely to need replacement is the Base Enclosure see p. 20. There are a few different versions of that part.
Non-touch screen hinges on eBay:
Post back if you need more help.
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