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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-25-2017 03:51 PM

HP Recommended
Product: HP mt42 Mobile Thin Client

A user handed me her HP mt42 Mobile Thin Client. She locked herself out, unknown password. no way to recover. It looked like Windows 10.

 

I downloaded a copy of Windows 10 from Microsoft which installed fine. But the OS won't activate.

 

When I search the specification of this device, it said OS was Windows Embedded Standard 7E (32-bit).

 

where who I get that? And does Windows 7E remotely look like Windows 10?

 

Thanks!

1 REPLY 1

‎05-26-2017 04:24 AM

HP Recommended

Hello @Gelky,

 

 

Welcome to FORUM !!!

 

The copy of Windows 10 from Microsoft, will not work as its the retail version. 

You require the OEM version of the windows OS.

 

To help you further please reply to this post with complete Model and Product Number of your Notebook.

 

Will be located in one of 3 places depending on your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

 

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