-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- HP pavilion entertainment pc with Windows 7

Create an account on the HP Community to personalize your profile and ask a question

05-15-2016 08:26 PM
When I go to turn on - there is a sound like it is going to boot up (sound is like it is trying to boot from DVD player) then the volume speaker button stays red, the volume turn up scale light on and the wireless icon is lite up red. The light just to left of caps lock and the light above the num lock/scroll key blink once at same time stop then blink again. No picture on screen and no sounds. We used the computer Thursday morning and put it to sleep then when we went to use it Thursday night it acted up.
05-15-2016 08:36 PM
Try a hard reset, works 'sometimes'.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
