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Gary-K46
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HP windows 8.1Installing updates screen locked with error C0000022 can't get it to do anything

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Pavillion
Microsoft Windows 8.1 (64-bit)

installing windows update and it stoped and displayed    Error C0000022   54051 0f 65789 /rg

 

I have removed battery, shut it down, and it keeps coming back up whith the same message. I have no way to get in to my computer

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Jeet_singh
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Hi @Gary-K46,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I understand while updating windows you got a Fatal error C0000022 on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes to your PC?

 

Did you manually download and install the windows update?

 

Try performing a system restore on your PC and then try running the windows update again.

 

Refer this article to know how to perform a system restore on your PC.

 

Most probably the issue occurred because the Windows Update failed to download/install correctly.
It may be due to some 3rd party interference or just because of faulty/buggy update from Microsoft - happens occasionally.

1. Please, shut down the computer using the power button
2. Power it on.
3. Keep tapping the F2 key on your PC system diagnostics screen would open.
3. Perform System Test >> Quick test.

 

Refer this article to know more information about system diagnostics. 

 

Let me know if this works!

Have a wonderful day ahead! 

Jeet_Singh
I am an HP Employee

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