• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I lost my USB receiver and was wondering if there is anyways to replace it or get a driver software

10934343_10153247943789206_1482707097_n.jpg

3 REPLIES 3
HP Recommended

Hello Akhillies33,

 

Images posted here are blocked by the HP server for up to 24 hrs of first posting them for security reasons.

Thus I cannot see the image at the moment.  Its better to write what the model number is.

 

If which ever model mouse you have is a Link-5 series mouse, you can purchase another link-5 product (mouse or keyboard) and the new reciever will work with both (up to 5 devices at one time).

 

If the mouse is just a standard RF signal mouse then no, the reciever cannot be replaced.

A wireless device is specifically paired with its reciever at the factory and cannot be changed.

 

I hope that answers your question.

HP Recommended

 

 

 

HP Recommended

Okay, thanks for the info.

 

I plain simple terms, What you have is a regular wireless mouse.

 

No there is no receiver replacement for that little usb piece that you lost.

You will have to purchase another mouse.

 

I'm sorry.

 

Those little usb receivers for a mouse or keyboard are also called a USB Dongle just for future reference.

 

Hope that clears things up.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.