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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-06-2015 07:20 PM

HP Recommended

Dear Experts,

 

Recently i had a case which locked by another user. I have tried to use command "k" but the case is still locked.

 

Any Idea/Tips/Steps which can guide me how to unlock the incident beside restarting the whole HPSM service.

 

-Dennis

1 REPLY 1

‎06-07-2015 10:54 PM

HP Recommended

This is the wrong forum for Servers, Storage, Software, and Networking. Use the EBC forum:
http://h30499.www3.hp.com/

 

http://h30499.www3.hp.com/t5/HP-Service-Manager-Service/bd-p/itrc-695

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