Hard Disk Self Test Failed

[Dipaka]

Dear Sir,

I have an Hp Pavilion DV6-2113AX notebook, and since yesterday i am not able to access my Hard Drive. Since i am working as an assistant manager, its really important for me to back up all the data. It is very crucial for me to atleast back up the inrormation. Since the information stored on the hard disk are really important from my office point of view.

I did all the usual checks and tests, still i get the Error "Hard Disk Self 1 (303)" error.

When i try to start the windows, the windows loads and a fraction of second, everything freezes up and i am kicked out.

Kindly help me out please, because it is very imporatant for me to recover the data.

Please find below the details to my Notebook.

Notebook Model: Hp Pavilion dv6 Notebook PC

Product Number: WH947PA#ACJ

Serial Number: CNF0048T5T

Warrant Start Date: 06/20/2010

Bios Version: F.13

Product Configuration ID: 049D210000241210000020000

Processor Type: AMD Turion II Dual -  Core Mobile M520

Any help is really appreciated. Kindly suggest how can i recover the data. since it is really important for me.

Best Regards,

Dipak

[WaseemW]

i think its time to replace HDD, spare part no # 603783-001

[Dipaka]

Dear Sir,

Thank you for your reply.

Could you please let me know how can i get back my old data. Because its really crucial for me. Is there any way i can recover the data.

Best Regards,

Dipak

[WaseemW]

Using current HDD on external USB casing is an option. again recovery of data depends on how sever damage to the HDD is. if the OS boots for sometime atleast, i think you have good chance to get the data recovered from this HDD yourself. incase data is very crucial and you do not want to loose it, contact local data recovery vendor which can open the HDD and give your data back to you, its for a cost for sure.

hope it helps

[Dipaka]

Dear Sir,

Thank you for your quicky reply.

Please note that there is no effect on the Pre-boot sequence of the laptop, the laptop boots up properly; i would also like to inform you that when i check the BIOS configuration, i was able to detect my HDD, the HDD is identified.

However, when i click on start windows, the windows boot sequence starts and after some time a wallpaper appears and the mouse pointer keeps on revolving for a quite a time. After that i receive a message as:

Status : 0xC00000e9

Info: An Unexpected I/O error has occured.

Moreover i get a message as "Windows has encountered a problem communicating with a device connected to your computer"

"This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as an hard drive or CD-ROM drive that is failing". Make sure any removable storage is properly connected and then restart your computer."

Kindly let me know what can be done, so that i can recover that data.

[WaseemW]

Please enter BIOS and check the HDD for any failure - If the HDD error detected. i do not think there is anyway to make the HDD work anyways.

if the hdd test passes without any error, you can try to recovery OS using backdate restore. even taht is failed? try this - when you get error on the screen in windows boot, press alt+ctrl+del, start the task manager, click New task, typre explorer.exe and click ok....  if your lucky enough to get desktop, you can take a backup of data and re-install OS.

hope it helps