Hard disk Error

[Penningtoplease]

Hard disk Error 

Please run the Hard disk test in system diagnostics

Hard Disk 1 (3F1)

F2 System Diagnostics 

For more information,please visit:www.hp.com/go/tech center/startup

I followed all the instructions above,it passed the test but when I try to exit,it want restart it sends me back to above window. My light is orange in the F12 key

[GBL84]

Hello @Penningtoplease,

Normally that error means the hard drive has failed and needs to be replaced.

You would also need to order a set of recovery disks to reinstall the operating system and programs that originally came with your notebook.

Run the hard drive test in the BIOS and see what it reports.

I have seen reseating the Harddrive sometimes fixes the issue. Please try.

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Thank You,

GBL84

I am not an HP Employee