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‎03-27-2017 06:03 PM

HP Recommended
Product: HP windows 8 pro
Operating System: Microsoft Windows 8 (32-bit)
When I turn on my device I get hard disk error. I try and run my windows install disk computer tells me to restart and put in disk again. Next error is boot device not found.
1 REPLY 1

‎03-27-2017 07:40 PM

HP Recommended

Sounds like the hard drive has failed/is failing and needs to be replaced. Immediately after powering on start tapping the Esc key. This should bring up a menu where you can tap F2 for System Diagnostics.

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