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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-21-2017 01:17 PM

HP Recommended
Product: windows 8

failure Id: 64P442-6G98HL-MFKT-1F-60E603

Product id: H4Q76ES#BH5

Hard Disk Drive Capacity:320GB

Hark disk1

1 REPLY 1

‎02-21-2017 01:31 PM

HP Recommended
Hi,


Hard drive has failed.

Replace it with a new one of similar form factor.

Manual: Page 45-47 http://h10032.www1.hp.com/ctg/Manual/c03329203

2.5 inch SATA 7mm/9.5mm thick HDD or SSD

Like this:
https://www.amazon.com/Scorpio-Black-Cache-Mobile-WD5000BPKT/dp/B004LR1RPK

Use the recovery media you should've created after first setup of this notebook, to factory reset after replacement of HDD


Regards

Visruth
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