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‎05-13-2017 11:44 AM

HP Recommended
Product: HP Pavilion 15 Model P5M28AV
Operating System: Microsoft Windows 10 (64-bit)

My hard drive crashed and my laptop is out of warranty, I need to reload windows and I know I can extract the Product Key from the computer with the wmic path but I need to load the OS first but do not have a product code to do that with. Is there a place where I can get the image of the software and a teporary ID so that I can get the origional product code out.

3 REPLIES 3

‎05-13-2017 12:00 PM

HP Recommended

Being it is Windows 10, you can download it directly from Microsoft using the MEDIA CREATION TOOL.  You can make the install media from a working computer, scroll down to the "Using the tool to create installation media" and follow the directions.  When it asks for the product key, click on "skip" and when it has completed and you connect to the internet, it will activate itself.


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‎05-13-2017 06:25 PM

HP Recommended

Old Man, you Da Man. I am up and running. Thanks for the help.

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‎05-14-2017 04:18 AM

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Glad to help!!


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