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enamouress
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Message 1 of 2
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Hard drive test fail "Hard Disk 1 SMART" (301)

HP Recommended
Pavilion dv6
Microsoft Windows 7 (64-bit)
The laptop comes up with a black screen saying that the hard disk check has detected imminent failure.
What do I need to do?
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bhat_12
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HP Recommended


Thanks for the post and Welcome to HP Forums

 

As per the error shared, The Hard drive is faulty and its needs to be replaced.
Kindly call HP to get it replaced
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Thank You

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


I am an HP Employee
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