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‎01-28-2017 05:40 PM - last edited on ‎01-29-2017 12:32 AM by Retired

HP Recommended
Product: 15-j040us
Operating System: Microsoft Windows 10 (64-bit)

My don't start.

I need a recovery cd or usb. On the mean time bought a new harddisk now I need Windows 10.

Try to do factory configuration, but nothing. Or simple I can't do that.

I have never made a recovery cd.

 

M#: E0K02UA

 

1 REPLY 1

‎01-28-2017 06:17 PM

HP Recommended

If you have previously installed and activated the Windows 10 you can reinstall it without a license key. The hardware id is stored on MS servers and will activate automatically.

Use the directions here to "create installation media to use on another pc".

https://www.microsoft.com/en-in/software-download/windows10

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