It took my forever to find this page. I just want my computer hard drive fixed. It clicks very loudly for before it crashes and goes to a black screen saying "error no hard drive found" i did bot test and they both failed .. i still have a warrenty too. my computer has been like this for about 5 months. I only had the computer for 7 months. Please help!
HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)
Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support