• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Hp 200 series Model-2d03TU
Microsoft Windows 8 (64-bit)

Hi,

 

HP 2000 series laptop model-2d03TU,Preinstalled Windows 8 64 bit.

Hard Disk error showing during system on.

New hard disk installed physically in the laptop.

Ready with 5 sets of recovery dvds.

Inserted 1/5 dvd while booting ..goes ok...automatic asked "insert disk2#" inserted 2/5 ....this way it goes till last step where "reformatting of windows partition of hard disk" and "copying of files required to restore the hard drive" was done.

Last option "Restoring files to the hard drive" was running in disk no:5/5 ...progress bar was up to 42%.

 

Suddenyl error message pop up saying "HP Recovery Manager Failed code=0xEFFFFF08"

 

With only "OK" option.

 

whole process was roll back.

 

I cleaned the all the dvds & the dvd lens with clean tissue paper and follow the process again, but stuck in same steps.

 

Is this due to media damage (DVDs) or any other issue?

 

HP allow to create recovery disk only once. so no option to create a fersh one.

 

No approval for buying new recovery media.

 

Please help us.

 

 

 

2 REPLIES 2
HP Recommended

Hi regards to your error code you could just try copying the dvd's on to another blank  dvd's to see if that solves the issue if this lets you do it? As this may be caused by damaged dvd's as you said or this could be another reason that your hard drive could be failing, have you run a diagnostics check at the the start by pressing f1 key i think it is and run hard drive check?

 

 

Let us know how u get on. If you dont want to buy new recovery media then thats the only option you have left.

 

Hope this helps you a little. Make sure you dont have nothing plugged in to usb ports before trying to recover this, also you can try a normal windows disk and install it that way but u may also lose the recovery partition by doing it this way. Again only if you dont want to buy recovery media first...

 

Good luck.

HP Recommended

I found this link for informaton for you

http://threadposts.org/question/2422606/HP-Recovery-Manager-failed-Error-code-0xEFFFFF08.html also regarding to reinstalling windows you could just download an iso file for windows 10 burn it to dvd and then see if you get the same error message?

 

This is what I did before but lost recovery partition becareful, anyways apart from that you could try and burn a fresh copy of media you have on to another dvd to see if its the same?

 

 

Let us know how u get on with it.....

 

 

Good Luck

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.