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‎04-29-2017 08:43 PM

HP Recommended
How do I get a new admin I just seen a screen that said "system disable" "62354811" now what do I do
3 REPLIES 3

‎04-29-2017 09:06 PM

HP Recommended

When prompted for password try 73032237

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‎04-29-2017 09:33 PM

HP Recommended
So how do I factory reset now I got blue screen and f8 and f11 not helping

‎04-29-2017 10:01 PM

HP Recommended

So tapping F11 immediately after powering on does not boot into Recovery? Your hard drive may have failed. That can also trigger the request for a password when none has been set.

Immediately after powering on start tapping the Esc key. This should bring up a menu where F2 System Diagnostics is a choice. Tap F2 and run some tests.

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