I forgot password so I had lap top reset to factory it was working ok there . I got home tryed to turn on & it's says Hibernating I went to hp support & I can't follow directions to fix because monitor is also Hibernating it won't respond to any thing Product # D18AOUA#ABA Was windows 8.1 installed windows 10 also Can any one help me or is it & me hopeless Karina
Basically, you need to press and hold the power-on button for 5 to 10 seconds until the PC completely shuts down. If your PC has a removable battery, you need to also remove it for 15-30 seconds, reinstall back the battery and turn the PC on.
After PC starts to Windows successfully, you may completely disable the hibernation options from Control Panel / Power options
You may also update your drivers, 3rd party apps and re-configure some Windows Power options settings.
""The computer will not go into sleep or hibernate mode""
Let me know how it goes.
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