Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Sorry to know that the F11 Recovery is not working.
The only option to recover is buy using the Recovery Media/CD.
If you do not have Recovery CD, then you will have to purchase from HP. It will cost you approx 20$.
Use the below link and order one.
Scroll down to the bottom and select Order Recovery Media-CD/DVD/USB.
Click on the order media and Choose your PC model.
Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact information is on this page:http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
I am not an HP Employee
Didn't find what you were looking for?
Ask the community