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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-26-2016 08:58 AM

HP Recommended
Product: elitebook 9480m
Operating System: Microsoft Windows 7 (64-bit)

How can I match (via CT number) a laptop power charger to its original laptop? I am asking this because recently a couple of power chargers got exchanged instantly with the same model laptops,  now I don't know which charger belongs to which laptop.

 

Laptop model- elitebook 9480m

2 REPLIES 2

‎07-26-2016 09:14 AM - edited ‎07-27-2016 02:50 AM

HP Recommended

It would be appreciated if you would make the following sentence a bit more understandable.

 

"I am asking this because recently a couple of power chargers got exchanged instantly with the same model laptops,  now I don't know which charger belongs to which laptop."

 

If it is the identical model and product number, it does not make any difference.

 

Check the voltage and power specs on the label of the powret adapter.

 

 

Use the HP PartSurfer to find the HP part number for the power adapter that belongs to the notebook.

 

http://partsurfer.hp.com/Search.aspx?IsmobileDevice=Y


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‎07-26-2016 10:26 PM

HP Recommended

we have exchanged same model laptop chargers, and while raising cases with HP they match CT number and due to exchange we cannot raise a case for charger issues. 

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