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- Re: How can I restore a Probook 650 to its Factory settings ...

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06-16-2015 01:08 PM
Hi
Well If You Have A Recovery Partition You Can Try To Use That To Factory Reset The PC
If Your PC Has One Follow Next Steps
1: Restart The PC And Press F11 For System Recovery
2: Look For Factory Reset Or System Reset
3: And It Should Work If It Does Then It Will Set The PC Back To The Factory Condition And Remove All Data
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06-16-2015 03:44 PM
Hi,
Thanks for the suggestion however there does't seem to be a Recovery Partition.
Actually we are only interested in wiping all the data before we return the laptop to HP.
Are you able to advise of the best way to do that?
We put all the data in the recycle bin & emptied it but understand that might not be enough.
Feedback apprciated.
06-20-2015 06:52 PM - edited 06-20-2015 06:53 PM
Hi! Welcome To The HP Support Forums I’ Am 1029rjmemvy17t It Is A Great Place For Information/Help And I Will Be Happy To Help You!
Try this
create a Windows 7 or 8.1 Repair USB Flash Drive
boot to that USB Flash Drive
Go to command prompt
Type:
Diskpart
Select Disk 0
Clean
Good Luck!
Regards: 1029rjmenvy17t
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